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The relationship
between client and corporate adviser is an absolute bond of trust which is
much more than usual business partnership.
Each client can
expect and demand the compliance with the criteria as listed below:
Confidentiality
All contacts between
client and adviser are strictly confidential und will under no circumstances
be disclosed without approval of client. Of course, this applies too for the
time after the termination of the relationship.
Openness
Communication
between client and adviser has not to be limited. As the adviser will not be
able to do a good job without sufficient information, the client will not
gain the maximum from adviser’s work without the necessary openness.
Loyalty
The adviser acts
independently and is only responsible to the client. The agreements between
client and adviser determine the rules for adviser’s activities, which under
no circumstances shall be exceeded nor shortened. The agreed fee shall not be
altered without an additional agreement.
Timeliness
Client is entitled
to receive the written results of adviser’s work at the agreed time. The
agreed timing must be kept in any case; unavoidable alterations have to be
agreed as soon as possible.
Best Practice
Client can expect
that adviser will take all measures and procedures which are necessary and
useful – compared to the best competitors in the market and the general terms
of business – to achieve the best results.
General Terms
The General Terms and
Conditions are the minimum requirements for each instruction:
Link: General Terms and Conditions
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